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Technical Writing

Shadow Media has over 20 years of technical documentation experience.

An afterthought or an integral part of the SDLC? Too often documentation is given lower priority that other parts of the system development life cycle.

Shadow Media believes documentation is a vital instrument of communication between you and your valuable customers. Without documentation, your customers are left with only their intuition and expensive help desk representatives — both work well, but in the end these are not cost effective. Shadow Media creates documentation for many types of systems and applications including industrial and commercial hardware, web sites, and standalone software.

Onsite or remote, we are available for both, maintaining the latest version of technical writing tools and software.

See samples of technical documents under samples.

Shadow Media can produce the following types of documentation and services:

  • User Guides
  • Technical References
  • Technical Specifications
  • Functional Specifications
  • Business Process Documents
  • Process Diagrams
  • Flow Diagrams
  • Proofreading
  • Editing
  • Procedure Mapping
  • Conversions from MS Word to Frame Maker
  • Modify documents for presentation on the internet.
  • Experienced interviews of Subject Matter Experts

Software Experience Includes:

  • Windows, Linux, Unix, MAC
  • FrameMaker
  • Flare 7.1
  • RoboHelp
  • Open Office
  • MS Office (Word, Excel, PowerPoint, Access)
  • Visio
  • SharePoint
  • Documentum
  • Visual Source Safe
  • Alien Brain
  • Clear Case
  • WinCVS
  • WinRCS
  • Adobe Acrobat (PDF Creation)
  • WebDav
  • Camtasia Studio 7.1
  • PhotoShop
  • Illustrator
  • Freehand
  • FireWorks
  • DreamWeaver
  • HTML
  • CSS
  • XML
  • CuteFTP
  • TextPad
  • Notepad ++

 

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